There is no way to eliminate market risk in forex transactions. However, traders should not have to worry about the stability and financial integrity of their broker. That is where the benefit of trading with MF Global FX comes in. As part of MF Global, MF Global FX offers its clients the reliability and financial strength that most other brokers cannot rival.
MF Global FX is a division of MF Global Canada Co. All client funds are held in Canadian bank accounts in the name of MF Global Canada Co.
MF Global Canada Co. is a member of the Investment Industry Regulatory Organization of Canada (IIROC). Eligible client accounts held by IIROC members are insured against dealer insolvency, within specified limits, by the Canadian Investor Protection Fund (CIPF). For the specific conditions governing client eligibility, determination of covered losses and the limits of coverage, please visit www.cipf.ca
MF Global FX offers competitive spreads and provides rapid execution from real-time, two-way quotes. Subject to slippage under volatile market conditions*, all quotes shown on the MF Global FX Trading Station II platform are the prices where the trader can buy/sell the quoted currency, rather than vague indications of where the market is trading.
MF Global FX never requests the size of a trader's potential order, or which side of the market is being traded, before giving a bid/ask quote. Dealers from some other firms may first determine whether the trader is a buyer or a seller, and then vary the price to increase profit on the transaction. MF Global FX price transparency ensures that traders receive a fair price. Trading from real-time streaming quotes significantly reduces slippage and enhances trading performance.
The execution of all Market, Stop Loss, Limit and Entry orders are on a best-effort basis. Please note that the placing of "Stop Loss" or "Stop Limit" orders intended to limit losses to certain amounts may not be effective because market conditions or potential hardware, software and Internet connection failure may make it impossible to execute such orders.
Order execution and trade confirmation are immediate under normal market conditions. Please review the relevant (Trading Station or MT4) Execution Risk Disclosure of the platform you select. All quotes and trades are subject to the terms and conditions of the Client Agreement accessible from this website.
* Trader can set slippage tolerance with a Market Range order
In the online forex industry, the trading platform used by MF Global FX is virtually unrivaled in reliability and technical efficiency. The platform has a proven, accomplished record of stability even during the most turbulent market conditions. MF Global FX Trading Station II is a Windows-based application which provides a safer, faster and more reliable platform for trading.
PCs today are very powerful and MF Global FX chooses to harness that power for the sake of reliability and scalability. MF Global FX clients can trade without undue worry about slow execution, freezing and server crashes even during periods of heavy volume. Order execution and trade confirmation are immediate under normal market conditions.
The MF Global FX Trading Station II platform is not only robust, but also intuitive and user-friendly. All relevant trading information is displayed on one concise trading screen. MF Global FX feeds real-time executable prices to clients and updates P/L on all open and closed positions, account balances, risk management and other information, in real-time with each price change. Traders are able to customize the user interface of the MF Global FX Trading Station II platform by changing fonts, colors, and window size and location.
The MF Global FX Trading Station II platform also provides full, real-time snapshots of account statements including detailed information regarding every open position, open order, margin status and generated profit/loss per trade. There is an integrated margin call feature to help monitor margin status and conduct proper risk management. Should account equity fall below margin requirements, some or all open positions may be liquidated by MF Global FX subject to the MF Global FX Margin Policy & Procedures.
Please refer to the various disclosure statements in the Risk Warning and the Client Agreement accessible from this website.
The No Dealing Desk* service gives traders the ability to trade on rates provided by some of the largest banks in the world. These banks compete with each other to provide the best rate with spreads as low as 2 pips. Instead of receiving fixed spreads under normal market conditions, the bid/ask spread may fluctuate depending on pricing provided by major global banks. No Dealing Desk Execution combines the benefits of trading prices from top-tier banks, with the convenience and speed of the MF Global FX trading platform.
You trade when you want, even during market-moving news and economic events. Furthermore, this service enables you to place Entry orders at any price even inside the spread.
With No Dealing Desk Execution, you still have the ability to place orders over the phone anytime the market is open, utilizing the 24-hour trading support provided by MF Global FX.
Hedging - No Dealing Desk Execution offers hedging capabilities. With this feature you can open both a Buy and a Sell position on one currency pair at the same time. Learn More
* Please note MF Global FX in its discretion may or may not offset individual transactions in Micro (1K) accounts, unlike transactions in standard (100K) and Mini (10K) accounts.
MF Global FX offers clients a 24-hour support network that includes sales, trading and technical support. MF Global FX is committed to providing full support to its entire global client base. There is always a dedicated, well-trained staff member available to address client needs regardless of their time zone.
MF Global FX staff can be reached via email or phone. Foreign clients will find that the staff is comprised of individuals from various countries who speak a multitude of languages including Mandarin, Cantonese and French.
US & CAN Toll-free: 1.866.272.2714
International: 1.212.609.2969
Trading by Phone*: 1.212.825.1471/2
*When is it appropriate to call the trading phone number?
All MF Global FX clients are encouraged to call the trading desk under the following conditions:
No immediate access to the Internet.
Trader fails to receive a confirmation on an order placed online.
Internet failure or failure to connect to the MF Global FX server.
For all other inquiries, please call 1.866.272.2714 or 1.212.609.2969.
U.S. & Canada Toll-free: 1.888.387.5454
U.S. & Canada Toll-free Fax: 1.866.851.8640
International: 1.416.369.6910
International Fax: 1.212.609.2967
Click here for details on how to contact us.